Welcome to Flower Shop Merchant Services. These Terms of Service govern your use of our website, services, and all related tools, platforms, and content (collectively, the “Services”) provided by Flower Shop Merchant Services. By accessing or using our Services, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, please do not use our Services.
Overview of Services
Flower Shop Merchant Services provides tailored payment processing solutions for florists, flower delivery businesses, garden centers, and related retail floral operations. Our Services include merchant account setup, POS system support, payment gateway integration, credit card processing, and customer support.
We offer these solutions to help businesses in the floral industry streamline transactions, accept secure payments, manage sales effectively, and grow their customer base with reliable financial technology.
Eligibility and Account Registration
To use our Services, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. By registering for our Services, you confirm that the information you provide is accurate and complete, and you agree to update it as needed.
Account registration may involve the submission of business documents, identity verification, and acceptance of underwriting requirements from our payment processing partners. We reserve the right to approve or deny any application at our discretion.
Use of Services
You agree to use the Services only for lawful purposes related to your floral or plant-based retail business. You shall not use the Services:
For any fraudulent or unauthorized activity.
To violate any laws, regulations, or third-party rights.
To transmit harmful or malicious code or content.
We may suspend or terminate your access to the Services if we suspect any misuse, violation of these Terms, or illegal activity.
Merchant Responsibilities
As a user of Flower Shop Merchant Services, you are responsible for:
Maintaining the security of your login credentials and account information.
Ensuring that your business activities comply with applicable laws and card network rules.
Honoring all payment and refund obligations to your customers.
Notifying us of any suspected fraud, chargebacks, or suspicious activity related to your account.
It is your duty to maintain accurate business and contact information at all times and respond to our communications in a timely manner.
Payment Processing and Fees
By enrolling in our Services, you authorize us to process payments on your behalf and to deduct applicable processing fees, interchange rates, and other costs as disclosed in your merchant agreement.
We strive to provide transparent pricing. Your exact rate structure, including discount rates, transaction fees, chargeback fees, and hardware costs, will be outlined during onboarding and in your merchant service agreement. Additional fees may apply for add-on features or third-party services.
All amounts owed to us are due as specified and may be deducted from your account or settlement funds. Failure to pay may result in service suspension or termination.
Data Protection and Security
We take data privacy and security seriously. Our Services comply with industry standards such as PCI-DSS to ensure the secure processing of credit card transactions.
You agree to use best practices when handling customer data, including maintaining compliance with PCI-DSS requirements, encrypting sensitive information, and avoiding the collection of unnecessary data.
We are not liable for losses resulting from your failure to comply with data security guidelines or from unauthorized access due to negligence.
Termination and Suspension
Either party may terminate these Terms at any time with written notice. Upon termination, your access to the Services will be revoked, and any outstanding fees become immediately due.
We may suspend or terminate your account without notice if:
You breach any provision of these Terms.
Your account is involved in fraudulent or suspicious activity.
You fail to maintain necessary business licenses or approvals.
Upon termination, you must return any company-owned equipment and cease all use of the Services.
Changes to the Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on our website with a new effective date. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.
We encourage you to review this page periodically to stay informed of any updates.
Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Email: [email protected]
Phone: (202) 516-9996