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At Flower Shop Merchant Services, your privacy and the security of your personal and business information are important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or use our services. By accessing our site or utilizing any of our merchant solutions, you agree to the practices described below. We encourage you to read this policy thoroughly to understand your rights and our commitment to safeguarding your data.
Information We Collect
When you use Flower Shop Merchant Services, we collect various types of information to provide and improve our services. This includes both personal information—such as your name, business name, email address, phone number, and billing details—and non-personal information, like IP address, browser type, device information, and how you interact with our website.
Some of this information is collected directly from you when you fill out forms, create an account, subscribe to our newsletter, or contact customer support. Other data is automatically collected via cookies and tracking technologies as you navigate our site, helping us better understand your preferences and needs as a flower shop owner or floral business professional.
How We Use Your Information
We use the information we collect for a variety of purposes designed to enhance your experience with Flower Shop Merchant Services. Primarily, your data helps us process your transactions, deliver customer support, and provide access to your merchant account. By understanding your preferences and usage patterns, we can offer personalized recommendations, notify you about important updates, and inform you of new products or features that might benefit your flower shop.
Additionally, we use your information to improve the content, functionality, and security of our website. Aggregated data may be analyzed to track usage trends, optimize our marketing efforts, and refine our services to meet the evolving needs of florists and flower shop businesses.
Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, in order to deliver our services, we may need to share your data with trusted third-party providers—such as payment processors, equipment vendors, IT service partners, or regulatory authorities as required by law.
All third parties we engage are contractually bound to uphold strict confidentiality and security measures. Information may also be disclosed when necessary to comply with legal obligations, protect our legal rights, prevent fraud, or address potential security concerns. We make every effort to ensure that your information is only shared to the extent required and in accordance with applicable privacy regulations.
Data Security and Protection
We take data security seriously at Flower Shop Merchant Services. We employ industry-standard security practices, including encryption, firewalls, secure socket layer (SSL) technology, and access controls, to protect your information from unauthorized access, alteration, disclosure, or destruction.
Our security measures are regularly reviewed and updated to address emerging threats and comply with best practices. Despite our efforts, no system is entirely foolproof, and we cannot guarantee absolute security. However, we are committed to responding swiftly to any potential data breaches and will notify affected individuals as required by law.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your privacy. Significant changes may be communicated to you directly via email or through notifications on our website.
Your continued use of our services after any modifications signifies your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your information, or our privacy practices, please contact us at:
Email: [email protected]
Phone: (202) 516-9996